An Alert is a feature that notifies you when certain actions occur based on your objectives and preset rules. Alerts help you spot and avoid potential crises, identify influencers, and capture important mentions that you don’t want to miss. Alerts are automatically sent to your email once the defined parameters or actions are met.
How To Create An Alert
To create an Alert, follow these steps:
- Go to Notify Hub:
From your Dashboard’s left-side menu, select Notify Hub and then choose Alerts. - Click on the New Alert Button:
Click the New Alert button on the Alerts tab. - Choose Your Alert Type:
Select one of the following alert types that best fits your objective:- Spike Detector
- Engagement Monitor
- Influencer Radar
- Keyword Spotlight
- Hot Topic Alert
- Enter the Alert Details:
- Alert Name: Provide a descriptive name for your alert.
- Threshold: Enter a threshold value in the “Type a threshold value” box if applicable (choose between a defined threshold or the daily average).
- Streams: Choose the stream(s) you want to apply this alert to.
- Filters (Optional): Apply additional filters (such as mention type, sentiment, media accounts, keywords, etc.) to further refine your alert.
- Emails: Enter the email address(es) that will receive notifications (separate multiple emails with commas, no spaces).
- Click Save:
Finalize the alert by clicking Save.
Notes:
- All alerts are sent to your email once the predefined rules are met.
- Alerts can be based on the daily average, which is calculated by the platform using data from the past seven days.
Related Articles:
- What Is An Alert
- How To Use Syntax Codes
- What Are Filters
